Privacy Policy
Effective Date: August 27, 2026
Ascendia Strategies (“Ascendia,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information may be collected, used, and shared when you visit ascendiastrategies.com, schedule a conversation with us, communicate with us, or use our services.
Information You Provide to Us
We may collect information that you choose to provide, including:
- Your name
- Email address
- Telephone number
- Information you provide when scheduling a conversation
- Information you include in emails, forms, or other communications
- Information related to coaching or advisory services you choose to discuss with us
- Billing or transaction information associated with paid services
Please avoid submitting highly sensitive personal information through the website or scheduling forms unless it is reasonably necessary for your communication with Ascendia.
Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies and similar technologies. This may include:
- IP address
- Browser and device information
- Pages visited
- Date and time of visits
- Referring websites or sources
- General website interaction and usage information
We use this information to operate the website, understand how visitors use it, improve the visitor experience, and evaluate the effectiveness of our communications and marketing.
Cookies and Analytics
Ascendia may use cookies and similar technologies to support website functionality and understand website traffic.
We may use services such as Google Analytics to understand how visitors find and use our website. Google Analytics may use cookies and other technologies to collect information about website activity and device usage. Information collected through Google Analytics is handled in accordance with Google’s privacy practices.
We may also use HubSpot for customer relationship management, website analytics, contact management, and related business functions. Depending on our configuration and your cookie preferences, HubSpot may collect information about visits to our website and associate website activity with information you provide to us.
Where required or appropriate, we may provide visitors with options to accept, reject, or manage nonessential cookies.
Scheduling
Ascendia uses Calendly to provide online scheduling.
When you schedule a Complimentary Coaching Conversation or another appointment, Calendly may collect information such as your name, contact information, selected appointment time, and information you choose to provide during the scheduling process.
Calendly processes that information under its own privacy practices.
Communications and Customer Relationship Management
We may use HubSpot and Google Workspace to manage communications, contacts, scheduling, records, and other business activities.
Information you provide to Ascendia may therefore be stored or processed through these service providers as reasonably necessary to communicate with you and provide our services.
Payments
If you purchase services from Ascendia, payments may be processed through Stripe or another third-party payment processor.
Payment processors collect and process payment information under their own privacy and security practices. Ascendia generally does not receive or store your complete payment-card information.
Website Hosting and Service Providers
Our website is hosted using third-party technology and service providers, which may include SiteGround and other providers that support website hosting, security, backups, performance, communications, scheduling, analytics, customer relationship management, and payments.
These providers may process information only as necessary to provide services to Ascendia or according to their own applicable privacy terms.
How We Use Information
We may use information we collect to:
- Respond to inquiries
- Schedule and conduct conversations
- Provide coaching or advisory services
- Communicate with clients and prospective clients
- Process payments
- Maintain appropriate business and client records
- Operate, secure, and improve our website
- Understand website traffic and usage
- Improve our services
- Comply with legal obligations
- Protect the rights, safety, and legitimate interests of Ascendia and others
How We Share Information
We do not disclose personal information simply for unrelated commercial purposes.
We may share information with trusted service providers when reasonably necessary to operate Ascendia, including providers supporting:
- Website hosting
- Scheduling
- Email and communications
- Customer relationship management
- Analytics
- Payment processing
- Professional or technical services
We may also disclose information when reasonably necessary to comply with law, respond to lawful legal process, protect our rights or safety, investigate misuse, or enforce agreements.
Confidentiality of Coaching Information
Information shared within an established coaching relationship is treated with care and confidentiality in accordance with the applicable coaching agreement and Ascendia’s professional practices.
However, use of this website, submission of a form, or scheduling of an introductory conversation does not by itself create a legally privileged relationship.
Please see our Coaching Disclaimer for additional information.
Data Retention
We retain personal information only as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business records, to provide services, or to satisfy legal, accounting, contractual, or operational requirements.
Retention periods may vary depending on the type of information and the nature of our relationship with you.
Security
Ascendia uses reasonable administrative and technical measures intended to protect information in our possession.
However, no website, internet transmission, email system, or electronic storage method can be guaranteed to be completely secure.
Your Privacy Choices
Depending on where you live and the laws that apply, you may have rights relating to your personal information, which may include requesting access, correction, or deletion of certain information.
You may also manage cookies through your browser settings and, where available, through cookie-preference tools provided on our website.
To make a privacy-related request, contact us at: privacy@ascendiastrategies.com
We may need to verify your identity before completing certain requests.
Third-Party Websites
Our website may contain links to websites or services operated by third parties.
Ascendia is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies when providing information to them.
Changes to This Policy
We may update this Privacy Policy as our services, technology, or legal obligations change.
When we make changes, we will update the effective date shown at the top of this page.
Contact
Questions about this Privacy Policy may be directed to:
Ascendia Strategies LLC
Website: ascendiastrategies.com
Email: privacy@ascendiastrategies.com
